Dedicated Account Support

While we provide state-of-the-art technology and fully automated legal compliance, it’s the human touch that makes us different. All clients are assigned a dedicated Account Representative during account implementation. Most of our employees have been with Frasco for ten or more years and have a deep knowledge of our industry. We work hard to understand your needs and to earn your trust. If we can offer a solution that will improve your efficiency and reduce your cost, we won’t hesitate to go the extra mile to make it happen.

Unparalleled Flexibility

Frasco provides numerous turn-key integrations with leading talent management (ATS/HRIS) platforms. Our customer focused approached combined with our proprietary platform affords us the ability to create applications based on client requests. Frasco offers a full range of customizable background screening services and workflow options, so you can design a program that truly works for you, including custom-tailored packages, invoice cycles, and staff security access levels. For added efficiency and ease of use, a management dashboard allows administrators to oversee all processes and communicate with all authorized account users and job applicants from a centralized location.

Legal Compliance

Frasco^® Profiles is a founding member of the Professional Background Screening Association (PBSA) and operates in compliance with the federal Fair Credit Reporting Act (FCRA) and all applicable state consumer reporting laws and industry regulations. Executive team members are also long-time members of the Society for Human Resource Management (SHRM) and other human resources and background screening industry associations.

Consumer Reporting is regulated at both the state and federal levels and compliance can be daunting. Frasco places a high priority on legal compliance, employing both internal compliance experts and external counsel to provide ongoing review and auditing of all policies, procedures, and documents to help ensure complete legal compliance. With extensive experience in many regulated industries, Frasco provides the support necessary for you to comply with industry-specific regulations. We provide legally required forms and notices, customized with client data, to assist you. As laws change, legal updates are provided to clients via email and no-cost webinars.